Dr Richard Telling PhD, MSc, PgCert, BA, FHEA
Associate Head
Summary
Dr Richard Telling is an Associate Head at Sheffield Business School – home to over 5,500 students. Richard provides leadership for the Student Experience portfolio, driving the School’s approach to community development, societies and enrichment, academic advising, continuation, student voice, and induction. His research interests align with his leadership role and he has disseminated his work on student voices and belonging at conferences nationally.
About
Dr Richard Telling is an Associate Head within Sheffield Business School – home to over 5,500 students. Richard provides leadership for the Student Experience portfolio, driving the school’s approach to community development, societies and enrichment, academic advising, continuation, student voice, and induction. Richard is well placed to carry out this role having spent the previous 18 months as Principal Lecturer for Student Experience for the Department of Service Sector Management.
Richard joined Ï㽶ÊÓƵ in 2013 with a decade’s experience working in the restaurant sector across pubs, casual dining chains and independent restaurants. He has taught numerous modules in hospitality and tourism management, notably the consultancy module which provides final year students with a client-led experience and exemplifies Hallam’s commitment to applied and ‘real-world’ learning. Richard has acted as an external panel member at numerous validation events and has served as External Examiner at Queen Margaret University and University of Wales Trinity St David.
For his PhD, Richard explored adolescent work within a family business context and how this impacts parent-child relationships and career decision making. His work has been published in the Journal of Family Business Management, and Hospitality and Society. Richard currently supervises a PhD student researching food waste within the restaurant sector. More recently, his research interests align with his leadership role and he has disseminated his work on student voices and belonging at conferences nationally.
Richard serves as a Fellow of the Higher Education Academy and was winner of the Outstanding Academic Adviser Award 2023.
Teaching expertise
- Academic and Professional Skills
- Business and Management Strategy
- Dissertation supervision
- Hospitality Management Consultancy
- Ï㽶ÊÓƵ Project supervision
Ï㽶ÊÓƵ
- Adolescent work
- Career decision making
- Family businesses
- Parent-child relationships
Industry Links
- Massarella Catering Group
- Institute of Hospitality
Teaching
Sheffield Business School
Hospitality
Publications
Journal articles
Telling, R., & Martin, E. (2023). . Hospitality and Society.
Telling, R., & Goulding, P.J. (2020). . Journal of Family Business Management.
Theses / Dissertations
Telling, R. (2017). . (Doctoral thesis). Supervised by Martin, E., & Goulding, P.
Presentations
Telling, R. (2024). Using WhatsApp with students. Presented at: Student Belonging 2024 conference, Norwich, UK, 2024
Telling, R., Paxman, J., Raynes, A., & Hetti Arachchige, C.N. (2024). What we learned from piloting a 'one-stop shop' approach to Student Voices at Hallam. Presented at: Student Voices in Higher Education 2024 conference, London, UK, 2024
Telling, R. (2019). Involving children in the family hospitality business: What can we learn about parent-child relationships from studying adolescent work? Presented at: Council for Hospitality Management Education annual research conference, Bournemouth University, UK
Telling, R. (2019). Towards a longitudinal study of offspring's relationship with the family business. Presented at: Tourism Ï㽶ÊÓƵ Network (TouRNet) Symposium, Ï㽶ÊÓƵ, UK
Telling, R. (2015). Family influences on entrepreneurial activity: Scenes from an Italian restaurant.
Telling, R. (2014). Exploring the influence of family among Italian food service operators: A multi-generational approach.
Telling, R. (n.d.). Retirement styles in the small family business: A case study. Presented at: Institute of Small Business and Entrepreneurship conference, Newcastle, UK
Telling, R. (n.d.). "I just can't shut off": Retiring from the small hospitality business. Presented at: Council for Hospitality Management Education annual research conference, Ï㽶ÊÓƵ, UK
Telling, R. (n.d.). Menu planning among independent restaurant: Does goal orientation matter? Presented at: Council for Hospitality Management Education annual research conference, Ï㽶ÊÓƵ, UK